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At 00:47 on Wednesday, March 10, 2021, we informed you of a major incident that occured at the main european datacenter which provides the rackspace used for our hardware. This has been an unprecedented situation and had a direct impact on our ability to provide service throughout the past few days. However I'm pleased to inform you that all ... Read More »

At 00:47 on Wednesday, March 10, 2021, we were informed a fire broke out at our main european datacenter. Firefighters immediately intervened to protect and prevent the spread of the fire. At 2:54 am they isolated the site and closed off its perimeter. By 4:09 am, the fire had destroyed one of the datacenter buildings and continued to present ... Read More »